Tag: #virtualassistants

  • Human touch + Tech = Superior Performance

    Human touch + Tech = Superior Performance

    Human touch + Tech = Superior Performance and Experience. Technology has reduced the barriers to connect people so we can get things done faster and better no matter where people are. The talent game becomes more and more important as tech and AI start to level the playing field for businesses. Your job is not…

  • Overseas vs US-based Professionals?

    Overseas vs US-based Professionals?

    Overseas vs US-based remote professionals has been a hot topic! Lots to say here but I will start with these highlights based on our work for those considering remote options! Oversees- Often preferred for certain tasks that are non-patient facing like verifications or text-based comms. Training needs to be thorough with regular monitoring and QA…

  • What happens when there is an insurance verification error?

    What happens when there is an insurance verification error?

    What happens when a team member makes an insurance verification “mistake” or the information provided was inaccurate? Now the patient has a balance. Who pays? The practice? The team member? The patient? Does it depend? I had a call with one of our doctors around this specific issue. (Note: We found that for this particular…

  • Do you have the talent to deliver your vision?

    Do you have the talent to deliver your vision?

    What is the concept around “active resource allocation”? As it relates to your team, it is the ability and exercise to assess whether you have the current team and skillsets to execute your strategy (aka hit your goals) and adapt as necessary. Most dentists and business owners are often very good at assessing whether NEW…

  • When to Consider a Remote Dental Professional

    When to Consider a Remote Dental Professional

    This blog summarizes common scenarios and best practices when considering a remote dental professional. Traditionally, the blueprint for a private practice has been to have all front office tasks initiated and completed within the four walls of the office. However, as the demand for skilled professionals often outpaces the available workforce, practices have had to…

  • So…. You don’t trust using a remote dental professional?

    So…. You don’t trust using a remote dental professional?

    Well, we understand! You’ve likely never met them. So, how do we build trust between an office and off-site professional? The introduction, onboarding and rationale of hiring someone out of the office is often not thought through. We help our practices and their teams understand the rationale behind using an off-site professional and help to…

  • Press Release!

    Press Release!

    Swiss Monkey Teams Up with Cloud Dentistry to Address Dental Staffing Challenges

  • Empowering Women: Remote Work and the Resurgence of Female Professionals

    Empowering Women: Remote Work and the Resurgence of Female Professionals

    In recent years, remote work has revolutionized the way people work, providing newfound opportunities for individuals to balance their personal and professional lives. For women, remote work has emerged as a game-changer, enabling them to reenter the workforce while still fulfilling caregiving responsibilities. In this blog post, we will explore how remote work is empowering…

  • Thriving in Remote Work: A Guide for Dental Front Office Professionals with Swiss Monkey

    Thriving in Remote Work: A Guide for Dental Front Office Professionals with Swiss Monkey

    Thinking of working remotely? We’re diving into the world of remote work and how it can transform your career in dentistry and healthcare. Whether you dream of running your own business or seeking a more flexible work-life balance, remote work has exciting possibilities. We’ll explore the ups and downs of remote work and introduce you…

  • Embracing Remote Work in Healthcare: Best Practices for Remote Workers (Series)

    Embracing Remote Work in Healthcare: Best Practices for Remote Workers (Series)

    Remote work has become increasingly popular across various industries, and healthcare is no exception. With advancements in technology and shifting work dynamics, more healthcare professionals are exploring the benefits and opportunities of remote work. In this blog post, we will explore the best practices for remote work in healthcare and highlight the role of companies…